Shipping Policy online store only ships to the United Kingdom. For Aftershokz products, there are distributors available all around the world! To learn more about retailers in your region, please contact


How long will it take for my order to process and ship?

Most orders will be processed and shipped within 1-3 business days. We usually use a Royal Mail 48hr tracked service. Please allow additional time for processing during major promotions and holidays.


Can I choose a different shipping method?

At this time we’re only able to offer standard shipping through Royal Mail.


How much does shipping cost?

Shipping is free to all mainland UK regions. We do not ship internationally.


My tracking number says my headphones were delivered but I don’t have them. What do I do?

Please confirm the shipping address on your order. Check all doors, mailboxes and desk attendants. If you continue to be unable to locate your package after 24 hours of receiving the delivery notification, please contact us at